Service Changes due to COVID-19

An Important Update:

During this time, we will be implementing a robust curbside pickup service in order to continue to provide library materials to our patrons.
PAOLI LIBRARY
Call 610.296.7996 or visit tredyffrinlibraries.org to arrange your pickup.

Our curbside hours will be the following:
Monday through Thursday: 10 am – 5 pm
Friday & Saturday: 10 am – 2 pm

TREDYFFRIN PUBLIC LIBRARY
Call 610.688.7092 or visit tredyffrinlibraries.org to arrange your pickup.

Our curbside hours will be the following:
Monday through Thursday: 10 am – 7 pm
Friday & Saturday: 10 am – 2 pm

We are implementing this measure as a precaution, one that we hope will help reduce the spread of COVID-19 and help to ensure the safety of our staff and patrons. We appreciate your patience and support as we navigate through unprecedented events.

Thank you for your understanding & cooperation!

A reminder on how curbside works:

Reserve Library Materials

You can place items on hold through our online catalog or via the CCLS App, available on Apple & Android devices.
You can also call the library to place your holds. Please leave a message & we will handle the requests as soon as possible.
Make sure all your items are going to the library of your choice.
You will be unable to schedule your pickup until your holds lists “READY FOR PICKUP.”

Schedule Your Pickup

When your items are ready, you will receive an email that includes a link to select an available pickup time. You can also check your hold status or modify your scheduled pickups at https://bit.ly/schedule_pickup_ttl
The site will ask you for a password. Use the pin connected with your library card.
If you’re unsure of your pin, please email tpl@ccls.org or call one of the libraries during modified hours & staff can reset & guide you through creating your new pin.

PLEASE NOTE: If you receive multiple emails, you don’t need to schedule separate pick ups. We will include all your available materials that are available at the time of your scheduled pick up.

Pick Up Your Holds

At the designated time, you will be able to find your items waiting for you by the front entrance of the library you selected for your pickup. Materials will be packaged in brown paper bags and labeled with your first name & last initial.

Practice Social Distancing

If there is another patron collecting their pickup, or a staff member restocking the pickup area, please wait until they have moved away before you approach the building.
Please read & observe directions on posted signs.
Enjoy your Library Materials
The items you pick up will already be checked out to your account, so all you need to do is take them home & enjoy your library haul!
You may use the book drops to return items too. Please note, all returned items are being quarantined & will not be checked in for 3 days, remaining on your account.

Don’t worry, we backdate all check-ins to the day you returned the materials!



Curbside Pickup Now Available

As of Monday, June 15, 2020, Curbside Pickup Now Available!

 

We’re excited to offer this new service!

Please note that during this part of the yellow phase, the buildings remain closed to the public.
At this time, we are happy to be able to provide curbside pickup, the first step in providing more access to the library for you!
We are unsure when the buildings will be available for computer use & browsing. We appreciate your patience while we work towards solutions to keep us all as safe as possible.

Please note our modified hours:

Contact staff via:
reference chat through tredyffrinlibraries.org (M-F 10 am – 5 pm by selecting the text box in the lower right hand corner of this page)
speak with a staff member during modified hours or leave a message by calling our phone lines.

Hours for both locations are:

Monday: 11 am – 7 pm, Tuesday: 11 am – 5 pm, Wednesday: 11 am – 7 pm, Thursday: 11 am – 5 pm, Friday: 9 am – 3 pm & Saturday, 10 am – 2 pm. Closed Sundays.

Reserve Library Materials

You can place items on hold through our online catalog or via the CCLS App, available on Apple & Android devices.
You can also call the library during modified hours to place your holds.
Make sure all your items are going to the library of your choice. You will be unable to schedule your pickup until your holds lists “READY FOR PICKUP”

Schedule your pickup

When your items are ready, you will receive an email that includes a link to select an available pickup time.
You can also check your hold status or modify your scheduled pickups at https://bit.ly/schedule_pickup_ttl
The site will ask you for a password. Use the pin connected with your library card. If you’re unsure of your pin, please email tpl@ccls.org or call one of the libraries during modified hours & staff can reset & guide you through creating your new pin.

Pick Up Your Holds

At the designated time, you will be able to find your items waiting for you by the front entrance of the library you selected for your pickup.
Materials will be packaged in brown paper bags and labeled with your first name & last initial.

Practice Social Distancing

If there is another patron collecting their pickup, or a staff member restocking the pickup area, please wait until they have moved away before you approach the building.
Please read and observe directions on posted signs.

Take your books home!

The items you pick up will already be checked out to your account, so all you need to do is take them home & enjoy your books! Don’t forget to sign up for summer reading too!
You may use the book drops to return items too. There will also be a place by the pickup area for you to leave returns. Please note, all returned items are being quarantined & will not be checked in for 3 days, remaining on your account. Don’t worry, you won’t get fined for any returned items that are quarantined.

Thank you for your Patience!

We are all in this together & we can’t tell you how much we appreciate your patience as we learn this new system.
We will continue to update any changes via our weekly AdLib newsletters, on our website & via our social media channels.
Please call with any questions you may have.